The WhatsApp counselor that turns questions into paid seats.
Answers eligibility and fee questions, sends the payment link, confirms the hall ticket — one thread, in the applicant's language.
Admission season breaks a human front desk.
Without the agent
- Hundreds of repeat questions — "is it open?", "what's the fee?" — every day
- Enquiries arrive at 11 PM; replies go out at 11 AM, and the applicant is gone
- Started-but-not-submitted applicants quietly drop off, unchased
- Counselors retype the same eligibility and fee answers a thousand times
With the WhatsApp counselor
- Every question answered instantly, 24/7, from your own course knowledge base
- Applicant is walked from first message to paid seat without a staff touch
- Drop-offs get an automatic, friendly nudge before the deadline
- Staff time goes to the handful of cases that genuinely need a human
From "hi" to hall ticket, in one thread.
Applicant messages your WhatsApp number.
ApplicantReplies instantly with eligibility, fee and deadline answers.
AI counselorFollows up on half-filled forms and failed payments.
AI counselorThe application, payment and receipt are recorded natively.
ePravesh engineThe agent never fakes an outcome. The native ePravesh engine computes the fee, takes payment, stores the receipt, issues the hall ticket. Chat is the front door; the engine does the work.
More paid seats, less front-desk load.
The WhatsApp Admission Counselor is an optional add-on, configured per institute. It runs on production agents; payment, hall-ticket and exam actions are performed by the native ePravesh engine.
What the WhatsApp counselor can and can't do.
Is this a chatbot or a real AI agent?
It's a production AI agent, not a keyword chatbot with a fixed menu. It understands the question as asked and answers from your own course knowledge base — eligibility, fees, coupons, deadlines — rather than matching a script. Our agents have already handled over 10 million users in production.
Does it use our own WhatsApp number?
Yes — the agent answers on your institute's WhatsApp number, so applicants message the same admissions number you already publish. It replies instantly, 24/7, through the entire admission window, including the 11 PM enquiries your front desk would only see the next morning.
What can the agent actually do inside the thread?
It answers eligibility, fee and deadline questions, walks the applicant to the right form, surfaces the secure payment link, confirms the hall ticket, and nudges half-filled forms and failed payments. The talking is the agent's; the doing is the engine's — the native ePravesh engine computes the fee, takes the payment, stores the receipt and issues the hall ticket.
What languages does it support?
The agent replies in the applicant's own language, so a candidate can ask in Hindi, Marathi or English and get a fluent answer in the same thread. This matters most for regional intake, where a first-language reply is the difference between an application and a bounce.
What happens if the agent can't answer?
It hands the conversation to your counselor rather than guessing. Anything outside its knowledge base — a genuine exception, a special case, a policy call — is escalated with the full thread context, so your staff pick up where the agent left off instead of restarting the conversation.
Do we need the WhatsApp agent to use ePravesh?
No. It's an optional add-on, configured per institute. The ePravesh admission engine runs a full cycle without it — forms, fees, payments, hall tickets, exams and merit lists are all native. Add the WhatsApp counselor when you want 24/7 coverage on the channel applicants already live on.
Put a counselor on every applicant's phone.
Book a demo to connect the agent to your courses — or message our live counselor now.