The admission helpline that never rings out.
Answers every admission call instantly, day or night, in the applicant's language — human callback only when needed.
The phone is where admissions are won or lost.
Without the agent
- Missed calls at peak hours — every unanswered ring is a lost applicant
- Callers wait on hold, then hang up and dial a competing institute
- Front-desk staff repeat the same fee and eligibility answers all day
- No coverage after office hours, on weekends, or during holidays
With the Telephonic Counselor
- Every call answered on the first ring, 24/7, with no hold queue
- Fluent in the caller's language — Hindi, Marathi, English and more
- Handles unlimited simultaneous calls during the admission rush
- Escalates to a human only for the cases that truly need one
A full counselor on the line.
Applicant calls or receives a call — in their own language.
ApplicantAnswers eligibility, fee and process questions in natural speech.
AI counselorTransfers to a human counselor with the call context when needed.
AI counselorThe enquiry and any resulting application are recorded natively.
ePravesh engineThe agent guides the caller, but fee calculation, Razorpay / CCAvenue payment, receipt and hall ticket are executed by the native ePravesh engine. The call is the front door; the engine does the work.
Every call answered — no applicant lost to a ring-out.
The Telephonic AI Counselor is an optional add-on, configured per institute. It runs on production phone agents; payment, hall-ticket and exam actions are performed by the native ePravesh engine.
What the telephonic counselor handles on the line.
Can an AI really answer our admission helpline?
Yes — it answers every call on the first ring and holds a natural spoken conversation about eligibility, fees, deadlines and the application process, drawn from your own rules. These are production agents that have already served over 10 million users, so callers get a real answer instead of an IVR menu or hold music.
What languages does it speak?
It converses in the caller's own language — Hindi, Marathi, English and more — in natural speech, not a recorded prompt tree. A parent can ask "B.Sc Nursing ke liye last date kya hai?" and get a fluent spoken reply, which is exactly where a regional helpline usually loses applicants.
What happens during peak-season call volume?
It handles unlimited simultaneous calls, so the admission rush doesn't create a queue. There's no hold time and no ring-out at 2 AM, on a weekend, or on a holiday — the volume that breaks a human front desk is simply answered.
When does it transfer to a human?
Only when a case genuinely needs one — and it transfers with the call context attached, so your counselor doesn't start from scratch. It can also book a human callback instead of transferring live. Everything routine is resolved on the call, so your team's time goes to real counseling.
Can it take the payment during the call?
The agent sends the applicant the form and payment link, but it doesn't process money itself. Fee calculation, the Razorpay or CCAvenue payment, the receipt and the hall ticket are all executed by the native ePravesh engine. The call is the front door; the engine does the work.
Does our helpline need this to run ePravesh?
No. The Telephonic AI Counselor is an optional add-on, configured per institute. The ePravesh admission engine runs a complete cycle without it — forms, fees, payments, hall tickets, exams and merit lists are native. You add the voice agent when missed calls are costing you applicants.
Give your helpline superhuman capacity.
Book a demo to connect the agent to your courses — or hear a sample admission call end to end.