The chat bubble that rescues every drop-off.

Both, as one agent. It's embedded on your marketing site, where it turns browsers into applications, and inside the candidate portal, where it catches candidates stalled mid-form or mid-payment. Two surfaces, the same knowledge of your courses, fees and rules — so the answer never changes between them.

No — it's a production AI agent that answers from your own admission knowledge base rather than a decision tree. It resolves eligibility, fee and process questions the instant they're asked, on the page the visitor is already on. Our agents have already handled over 10 million users in production.

It watches the session and reaches out first. If a candidate stalls on a half-filled form, it proactively offers the next step; if a payment fails, it detects that and offers a fresh link on the spot with the right fee already applied. That's the difference between an abandoned application and a paid one.

It routes the case to a human counselor with the full chat transcript attached. Your team sees exactly what was asked and answered, so the applicant never has to repeat themselves. Only the genuinely complex cases reach a person — everything routine is closed in the chat.

The agent surfaces it, but the native ePravesh engine produces it. The fresh payment link, fee snapshot, receipt and hall ticket are all generated by the engine — chat is the front door. That split is why a rescued conversation ends in a real, recorded application rather than a promise.

No. The Live Chat Agent is an optional add-on, configured per institute. The ePravesh admission engine runs the full cycle without it — forms, fees, payments, hall tickets, exams and merit lists are native. Add the chat agent when silent drop-offs are the leak you want to close.